Shipping policy

Where we ship from

Every order is packed and shipped from Bucks County, Pennsylvania. I pack them myself.

Where we ship to

United States only, for now. If you are outside the US and want these, email me and I will tell you honestly whether I can do it yet.

How long it takes

Orders are packed within 2 business days and ship USPS or UPS Ground. Most domestic orders arrive 3 to 6 business days after they ship. We do not ship on weekends or holidays.

You will get a tracking number by email as soon as the label is made. If the tracking has not moved in 3 business days, email me rather than waiting it out.

What it costs

Shipping is calculated at checkout by weight and destination.

About the glass

The sauces ship in 5 oz glass bottles. They are packed to survive the trip, but if one arrives broken, send a photo to hello@threepeppers.co within 7 days of delivery and I will replace it. You do not need to send anything back, and you do not need to send the box.

If the address is wrong

We ship to the address entered at checkout. If a package comes back to us undeliverable, we will reship it once you confirm a corrected address, and you will cover the cost of that second shipment. If the address was wrong because of something on our end, we cover it.

Shirts

Shirts are printed in small runs by a partner shop in Pennsylvania and ship separately from sauce. If you order both, they may arrive on different days.